Ordering at Apricot online is fast and secure. To place and order just follow the steps on-line Sagepay ensures that your payment is handled in an easy, safe and secure manner. After every transaction completed you will receive a confirmation email with a reference number relating to your order. Please keep this safe in case you have a query.
Your card will be debited on completion of checkout. We accept: 

• Visa
• Visa Debit
• Visa Electron
• MasterCard
• Maestro

We do not accept American Express or Diner Club. The items on this website are for you to purchase by placing an order with the company. The company has the right to refuse orders and no contract will subsist between you and the company unless and until the company accepts you order via email, and dispatched the item or items to you. 
All items are subject to availability. If the company does not supply the items to you for any reason, the company will not charge you for these items, and will refund back any money already paid for these items. The company will not be held responsible for compensating you for any other losses that you may suffer if the company does not supply the items.

We have made every effort to display as accurately as possible the colours of our products that appear online. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We currently deliver within the UK and Republic of Ireland. Orders are despatched Monday to Friday (excluding Good Friday).

Standard delivery costs £3.99 and usually takes between 3-5 days. We use the Royal Mail Recorded Delivery service for our Standard Delivery. If you qualify for free delivery because of the value of your order (over £75), it will be sent using Standard Delivery. However, if the value of your order is over £100 it will be sent by courier unless you have paid for Next Day Delivery.
Our Standard Delivery is a signed for service, but if you are out and there is no one to sign for it at your address, Royal Mail may leave it with a neighbour. If your parcel is left with a neighbour, Royal Mail will leave a card informing you of this. If Royal Mail are unable to leave the parcel with a neighbour they will leave you a card informing you that they are holding your parcel at a local depot. It is your responsibility to collect the parcel or arrange redelivery with Royal Mail.
In rare cases where items fail to arrive, a period of 15 days after the day of despatch must elapse before the item is treated as lost.

Next Day Delivery costs £7.99. For our Next Day Delivery service we use the Royal Mail Special Delivery. You will receive your order by 1pm the next working day, depending upon the time you placed your order. Next Day Delivery orders will be delivered before 1pm the next working day. If your order is placed between Monday and Friday before 1pm it will be despatched the same day. Orders that are placed after 1pm will be despatched on the next working day. Therefore, if an order is placed after 1pm on Friday, Saturday or Sunday it will be despatched on the following Monday or the next working day in the case of bank holidays.

Next Day Delivery takes 2 working days to the following locations:

HS2 Lewis

PA61 Colonsay

PA62-75 Mull

PA78 Coll

ZE2-3 Shetlands

Next Day Delivery takes 3 days to the following locations:

KW16-17 Orkney

PH30 Corrour

PH41 Mallaig

PH42 Eigg & Kuck

PH43-44 Rhum & Canna

If you have chosen Next Day Delivery, Royal Mail will require a signature at your address. If there is no one at your address to sign for it, your parcel will be returned to a Royal Mail depot and you will be left a calling card with instructions detailing what to do next. It is your responsibility to arrange redelivery with the royal mail or to pick up the parcel from the depot.
In rare cases where items fail to arrive, a period of 15 days after the day of despatch must elapse before the item is treated as lost.

Delivery to Republic of Ireland costs £8.99. Delivery to Republic of Ireland is by courier, and should take between 2-3 working days. If there is no one at your address when the delivery is made, your parcel may be left in a safe place or with a neighbour. However, if there is nowhere suitable for your parcel to be left, you will be left a calling card and your parcel will be held at the courier's depot. Further attempts to deliver will be made, but we recommend that you contact the depot to arrange redelivery/collection at a time that is convenient to you.

If you qualify for free delivery because your order is over £75, your order will be sent using Standard Delivery. However, if your order is over £100 and you have not chosen Next Day Delivery,your goods will be sent by courier and should take 2-3 working days.
If there is no one at your address when the delivery is made, your parcel may be left in a safe place or with a neighbour. However, if there is nowhere suitable for your parcel to be left, you will be left a calling card and your parcel will be held at the courier's depot. Further attempts to deliver will be made, but we recommend that you contact the depot to arrange redelivery/collection at a time that is convenient to you.

Delays are sometimes out of the company's hands. The company shall not be held liable for any losses, costs, damages, charges or expenses cause by any delay in the delivery of the items.

If you have not received the items within 28 days of placing the order you may contact the company by email quoting your reference number and cancel that order. The company will refund the money paid out to you in relation to that order

If you have any questions please email us at info@apricot100.com

The prices for the items are as indicated on the website and these prices include applicable sales tax and duty. The cost of any order must be paid in full upfront by you the consumer using a credit or debit card to the company. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and have already paid for the goods you will receive a full refund. 

Due to circumstances beyond our control, prices may have to be altered up or down. If for this and any other reason the items are not acceptable, the company must be notified in writing within 7 working days of receiving the item(s), and the item(s) may be returned for a full refund on your debit or credit card. The item(s) must be returned within 7 working days of the cancellation with the original documentation and packaging as well as being in a new condition. This does not affect your statutory rights.

The company’s liability in respect of any defective items is limited to their replacement and their cost of return. The company will not be held liable for the loss in transit of any returned items. We advise you to ensure that items are adequately insured during any return journey. We would also advise you to use a courier or special delivery postal service if you are unable to deliver the items personally. 

It is the responsibility of you the customer to inspect the items upon receipt. The company will not be held liable for the loss or damage during transit unless you notify the company of the nature of the damage within 7 days of the delivery date.

There will be no refund or exchange for damage cause by accident, neglect or misuse. We reserve the right to credit the customer with the value of lost or damaged products at our sole discretion. 

If you are not completely satisfied with the purchase you made via our website, please return the item or items to be received by us in their original condition*. We will only issue a refund for items received by us within 28 days of despatch from our warehouse (except in cases where our extended Christmas returns period applies). The extended Christmas returns period applies to all full price purchases made between November 26th 2012 and December 22nd 2012,and allows returns to be made up until January 20th 2013. Sale items must be received by us within 14 days of despatch from our warehouse. * Returned items should be unworn, unwashed, in sellable condition, and with all Apricot garment tags still attached. If items received by us show signs of being worn, washed, used, or are in an otherwise unsellable condition, a refund will not be issued and the item(s) will be returned.

At Apricot we take the security of our website and your data extremely seriously. As such the information below is provided so as to set out our data protection policy.

Apricot does not capture and store any personal information about individuals who access this website, except in the case where we track anonymous traffic statistics for our internal use and where you voluntarily choose to give us your personal details by email, or by enquiring about or ordering any of our services.

In these latter cases, the personal information you give us is used exclusively by Apricot & IPC Media Ltd. Which in turn provides you with current and future information about our products and services and any other services described on this website. We never pass any of your personal data to outside of Apricot & IPC Media Ltd.

You have a right to know about the personal information Apricot holds about you. You also have a right to have your data corrected or deleted. Please address all your requests and/or queries about our data protection policy to info@apricot100.com