Delivery

DELIVERY OPTIONS EXPLAINED

Below you can find further details about of each of our delivery options as featured in the above table.

UK STANDARD DELIVERY

ROYAL MAIL TRACKED 48

UK standard delivery costs £4.99 and we aim to deliver your parcel between 3 - 5 working days. We use the Royal Mail Tracked 48 service. Please note Free Standard Delivery for orders above £50 applies only to orders shipped with Evri Standard Delivery. Where Royal Mail Standard Delivery is selected as a shipping method, the standard shipping fee of £4.99 will be applied.

If you are out and there is no one available to sign for the parcel at your chosen delivery address, a "Something for you..." Royal Mail calling card will be left explaining that they are holding your parcel at their local depot, have left this with a neighbour or in your previously-nominated "safe place". It is your responsibility to collect the parcel from Royal Mail or to arrange a re-delivery (link opens in new window) in these circumstances.

EVRI TRACKED 48

UK Standard Delivery costs £3.99, and we aim to deliver your parcel within 3-5 working days. In addtion to Royal Mail's service, we are trialling the Evri Mail Tracked 48 service. If your order totals £50 or more, after any discounts, you automatically qualify for FREE standard UK delivery. Please note we're currently testing two delivery options. You may receive either Free Next Day Delivery on orders over £50, or Free Standard Delivery on orders over £50. This is randomly assigned and applies to both full-price and sale items. The postage cost will be adjusted when you view your online shopping bag. This process is automatic when spending £50 or more, so no code entry is required by you to get free delivery.

UK NEXT DAY DELIVERY

EVRI NEXT DAY DELIVERY

UK next day delivery costs £7.99 and is a signed-for service for the next working day.

Orders placed before 1pm Monday to Friday: Dispatched the same working day in order to arrive the next working day.

Orders placed after 1pm Monday to Friday: Dispatched the following working day, this means that delivery will usually take two days.

ROYAL MAIL SPECIAL DELIVERY

UK next day delivery costs £8.99 and is a signed-for service for the next working day*. We use Royal Mail's Special Delivery service for this.

Orders placed before 1pm Monday to Friday: Dispatched the same working day in order to arrive the next working day.

Orders placed after 1pm Monday to Friday: Dispatched the following working day, this means that delivery will usually take two days.

If you are out and there is no one available to sign for the parcel at your chosen delivery address, a "Something for you..." Royal Mail calling card will be left explaining that they are holding your parcel at their local depot, have left this with a neighbour or in your previously-nominated "safe place". It is your responsibility to collect the parcel from Royal Mail or to arrange a re-delivery (link opens in new window) in these circumstances.

* Please note, that next day delivery orders to the following postcodes may take up to 3 working days:

  • HS2 (Lewis)PA61 (Colonsay)
  • PA62 - 75 (Mull))
  • PA78 (Coll)
  • ZE2 - 3 (Shetlands)
  • KW16 - 17 (Orkney)
  • PH30 (Corrour)
  • PH41 (Mallaig))
  • PH42 (Eigg & Muck)
  • PH43 - 44 (Rhum & Canna))